Size & Fit

At Prioree, we believe every piece of jewelry should feel as good as it looks. Our sizing guide is here to help you choose the right fit and enjoy your jewelry with confidence.

Finding Your Perfect Fit

Every piece is designed with its own dimensions and fit. Before placing your order, we recommend reviewing the measurements and available sizing options listed on the individual product page.

Bracelet Sizing

For bracelets, measure around your wrist using a flexible measuring tape. If you don't have one, you can use a piece of string and measure it against a ruler.

• For a closer fit: Choose a size close to your wrist measurement, allowing for comfort.

• For a relaxed fit: Allow a little extra room, depending on your preferred style.

• Before ordering: Always compare your measurement with the sizing options provided on the product page.

Ring Sizing

Ring sizes can vary between countries and sizing systems. If you're shopping for a ring, check the available size options and use a reliable ring-sizing guide to find your measurement.

For the most accurate result, measure more than once and avoid measuring when your fingers are unusually cold or swollen.

Necklace Lengths

The length of a necklace affects where it sits on your neckline. Whenever possible, check the listed chain length and compare it with a necklace you already own to get a better idea of how it will look.

Need Help Choosing a Size?

If you're unsure which size to select, contact our team at the Contact Page before placing your order.

We'll do our best to help you find the right option.

Please note: Available sizes, measurements, and sizing options vary by product. Always refer to the specific product listing for the most accurate information.

Jewelry Care

Keep Your Jewelry Beautiful

At Prioree, we believe the right care helps you enjoy your favorite pieces for longer. Follow these simple recommendations to help maintain the appearance of your jewelry.

Everyday Care

• Avoid harsh chemicals: Keep your jewelry away from cleaning products, perfumes, hairsprays, and other chemicals that may affect its finish.

• Put jewelry on last: Apply lotions, fragrances, and cosmetics before putting on your jewelry.

• Remove when appropriate: Consider removing your jewelry before swimming, showering, exercising, or engaging in activities that could expose it to chemicals, moisture, or impact.

• Handle with care: Avoid pulling, bending, or putting unnecessary pressure on delicate settings and clasps.

Cleaning Your Jewelry

For routine cleaning, gently wipe your jewelry with a soft, clean, lint-free cloth.

Avoid abrasive materials, harsh cleaners, and unverified cleaning solutions. Some metals, coatings, and stones require specific care, so check the product information before using any cleaning method beyond gentle wiping.

Proper Storage

When you're not wearing your jewelry, store each piece separately in a clean, dry place. A soft pouch or a lined jewelry box can help reduce scratches, tangling, and unnecessary contact with other pieces.

Keep jewelry away from excessive heat, humidity, and direct contact with other hard objects.

A Little Care Goes a Long Way

Different materials and finishes have different care requirements. For the best results, follow any product-specific care instructions provided with your item.

If you have questions about caring for a particular Prioree piece, contact our customer service team at the Contact Page

Shipping Information

At Prioree, we want your shopping experience to be simple and convenient.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Shipping Destinations

We currently ship worldwide. Available shipping methods and costs are displayed at checkout based on your delivery address.

Delivery Times

Estimated delivery times vary depending on your destination, shipping method, and carrier. Any available delivery estimates will be provided during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available. Please allow 24–72 hours for tracking updates to appear.

Returns & Refunds

We want you to feel confident shopping with Prioree.

30-Day Return Window

You may request a return within 30 days of receiving your order.

To qualify for a return, items must be unused, in their original condition, and in their original packaging. Proof of purchase is required.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@prioree.com.

Refunds

Once your return is received and inspected, we will notify you of the refund approval status. Approved refunds will be issued to your original payment method, typically within 5–10 business days after processing.

Return Shipping Costs

For returns due to a change of mind, return shipping costs are the customer's responsibility. Original shipping fees are generally non-refundable, except where required by law or when the return is due to our error.

Need Help?

If you have any questions about shipping, tracking, or returns, our support team is happy to assist.

Contact us at contact@prioree.com.

Thank you for choosing Prioree.

Warranty & Authenticity

At Prioree, we believe every piece of jewelry should be enjoyed with confidence. That's why we carefully select our products and are committed to providing a reliable shopping experience.

Our Quality Commitment

Every piece is selected with attention to its design, finish, and overall quality. We strive to ensure that the jewelry you receive meets the product description and specifications presented on our website.

Product Authenticity

We are committed to accurately representing the materials, gemstones, and features of every product. All product details are provided in the corresponding product description so you can shop with confidence.

Your Purchase Protection

If your item arrives damaged, defective, or significantly different from its description, please contact our customer support team by email. We'll review the issue and work with you toward an appropriate resolution in accordance with our store policies.

Need Assistance?

We're here to help. For questions about product quality, materials, or an issue with your order, contact us at our customer support email.

At Prioree, your confidence matters as much as the jewelry you wear.